TallyT
Tally
Sep 25

Customize Stripe Description

I'd like to get a payment using Stripe. What will be the description of the purchased product that the customers will see on their bank statements? I need a way to control/edit this. the name of the form is not always the best description for the bank statement...
PendingPending

Apr 9, 2026

It would be good if we can specify the description for the Stripe reference that is independent of the form name. To keep our forms tidy in the left nav, we might use abbreviations or condense the form name for internal users. But on the Stripe payment we want it clearly spelled out. Plus there's a risk someone renames the form not realizing it affects the Stripe payment description. And if we have Workflows in Stripe to add metatags then there's a potential ripple effect if a Form name is accidentally changed.

Jun 8, 2026

We encountered a bug with the current method and have reported it. If you change the form to Password or Close and then Re-open the form it changes the Stripe description to the Site Name (found in the Link Preview) even though we didn't change the form name. To have it show the right name in Stripe again, we had to rename the form to something else and then back to the name we want to show on the Stripe description.

merged·Mar 23, 2026
Mar 22, 2026
from

Much appreciated, Dan! Thanks for using Tally and letting us know what you’d love to see next. ✌️

Nov 13, 2025

Hi Marc Tytus, Thanks for sharing this request with us. Currently, the description uses the Form title after the payments are made indeed. In addition to that, you can reference a hidden field in the form title itself, for a bit more flexibility in adjusting the description (see screenshot attached). Do note, I haven't tested if you can only add the hidden field in the title as yet (let us know the outcome if you do try it). Feel free to reach out back to us on any updates.

Aug 24, 2024

Please make this happen, form description is too vague. Let us control what to pass onto Stripe.